Q: What precisely does website migration mean and what does it include?
A: The website migration service that we are offering is free of cost (within a certain limit). We’ll move your web site(s) to our high–performance cloud hosting platform without you having to do anything. We know from experience that changing hosting providers can lead to lost data and undesirable network downtime. Because of this, we will do all that for you at no cost!We’ve got highly professional administrators whose chief assignment is to make sure that your website functions exactly as it did on your old web hosting platform. The administrators are well–versed in migrating custom–built websites, as well as websites that are based upon well–known web apps such as Joomla™ and WordPress.
Q: How long will it take for my site to be migrated to your platform?
A: There are many factors to consider – the overall amount of files, the size of the database, the complexity of the site itself and the current workload of our website migration experts, etc. Nevertheless, we do our very best to perform all website migrations within a 48–hour time frame. Smaller web sites are transferred faster – usually in less than 24 hours.
Q: Do you require something from me before you begin moving my web site?
A: We do not gather any sensitive information. We will need, however, the login info for your old hosting account and the name of the site that you’d like to move.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will there be any downtime for my web site?
A: No. Your website will remain fully operational during the migration. Once everything is done on our end, we will notify you so that you can preview it and check for any problems. If everything’s okay, all you will have to do is update your domain name’s DNS resource records.
Q: Will my current hosting provider need to do anything?
A: No. We’ll never contact your web hosting provider about anything at all. They will not be aware of the web site migration either.
Q: Which hosting providers can you transfer website content from?
A: We can migrate your site from any web hosting provider or any Linux–powered web hosting platform on condition that we can gain access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we can’t migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.