A 99.9% Server Uptime
The main benefit of constructing your own cloud website hosting system is that you do not need to worry about compatibility – you configure a special set of software tools in such a manner as to be compatible with a specific set of hardware components. The final result is something much more stable and dependable, as there are fewer possible risks of failure. We’ve set up our cloud hosting platform using time–proven hardware elements together with a heavily modified version of SELinux so as to create a really secure environment for your sites.
For this reason, with all our Linux cloud website hosting packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we’ve also set up our very own internal network in all our datacenters. Everything is based on top–class hardware components supplied by Juniper. Besides, on each and every router, we’ve set up a firewall with an elaborate set of rules in an effort to sift all questionable requests.
In this way, in each of our data center facilities – in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Even though we have done our best to decrease all possible risks with our cloud hosting packages and while we offer first–class tech support, there are occasions when the client is just not happy with what we have to offer. Or he wants to switch to a more robust hosting solution, such as a virtual private server or even a dedicated hosting server.
This is the reason why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not content, you will get a reimbursement.
24/7 Technical Support
If you own a hosting firm, your support engineers are of fundamental importance. That is why we have conscientiously picked a highly accomplished group of customer service technicians, each with several years of practice behind his back. With their help, we offer 24x7 support with all our web hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All technical support questions are replied to within sixty minutes and our average ticket response time is less than 20 minutes!