Despite the fact that the web hosting service supplied by the different companies is nearly the same, every provider has a personalized platform with its own tweaks and different ways to execute specific procedures. This is the reason why, an info-stuffed knowledge base will be very useful both for persons with zero prior experience and for technically skilled users who will eventually discover how certain operations are executed, but will lose some time in the process. The aim of such a knowledge base is to help make the service fast and easy to use, sparing users lots of time and effort. The end result is more satisfied clients, as they can quickly find the info they are seeking, and less work for the client service team members, because usually the vast majority of the enquiries and issues that clients have are already included in the knowledge base. On the condition that the articles themselves are professionally written and cover more topics, you’ll be able to get to know more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting plans feature an elaborate knowledge base where you can find info on all the issues that you could possibly run into and their resolutions. You can become aware of how to set up and administer a mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your email client are correct, but you are not able to send email messages, for example. We’ve done our utmost best to be as thorough as possible and to cover all possible options so as to help you save time and effort and to give you different solutions for each single issue. The knowledge base features informational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, whereas if you prefer to browse the complete article collection, you can go to the all-encompassing Help section.