In the event that you've ever had a cloud website hosting account in the past or you've dealt with any other type of online service, you're probably well aware from your own experience that for a lot of things it is better to speak with a live person over the phone rather than exchange support tickets or e-mail messages. If you'd like to find out more about a service before you decide to order it or if something small-scale has to be done, for instance, it is much easier and a lot faster to do it live. If you can get in touch with representatives over the phone, it is very likely that you're dealing with an actual hosting supplier, not just a reseller. The level of support that you'll get over the telephone differs between different companies - from common matters to professional tech support. Generally the majority of providers will offer you pre-sales assistance and 1st level phone support, while more complicated tech matters are resolved via electronic mail or tickets.
Phone Support in Cloud Website Hosting
In case you decide to acquire one of our Linux cloud website hosting, you will be able to get hold of our customer support crew over the phone for 14 hours per day. We will help you choose the ideal plan for your web sites as we think that it is better to discuss such matters with a live person. If you already have an account, we can assist you with any sales/billing questions as well as general matters, even with some tech situations that don't need too much time or escalation to an administrator because it'll be more appropriate to open a support ticket for time-consuming problems in order to have the communication in a single place. We now have phone numbers in the United States, the United Kingdom and Australia, so you are able to call the one you prefer and talk with our agents.