Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reaction warranty with all our Linux cloud website hosting packages, meaning every single support question you email will be reacted to in less than an hour max. Our support crew members have been qualified to quickly deal with any situation and to present you with timely advice on any issue that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to contact us 24x7x365 with any query you could have connected to our products and services. We have professionals on duty at all times to present help and support when needed. You can use the ticket system or drop an email at any time, alternatively you can grab the phone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require assistance while working on your sites within the Control Panel, it is possible to always simply click the Help control key and track down your issue in the list of articles or blog posts that will pop up. We have also turned almost all of the articles into educational videos. The collection of video lessons will come up if you click the Videos button available in each section.