1 hour ticket response
We are committed to offering a quick and proper response to every support ticket posted by a customer. Our knowledgeable client care team members will examine your situation and will think of the most effective option. We offer a 1–hour response time guarantee for all client support tickets. In fact, the average response time has proven to be 20 minutes.
A Premium Customer Support Service
Each member of our support staff has many years of experience in the Linux cloud website hosting realm and the majority of them have worked for us for at least five years. They all are ready to respond to all your requests in the most competent way possible.
A User–Friendly Help Center Section
In the Online Control Panel you’ll find an easy–to–navigate Help Center section where you can get quick suggestions on how to use our web hosting services. You can find the answers to your questions in the F.A.Q. library, find more hints in the web hosting account administration articles or watch the how–to video tutorials.
